1. General

These terms and conditions apply to all orders and supercede all others. Receipt of a purchase order or emailed confirmation of an order from you, constitutes your acceptance that our conditions apply to the contract notwithstanding any purported terms put forward by you.

2. Payment Terms

Payment on pre-approved credit accounts shall be made in full within 28days of invoice. These terms apply unless special settlement terms have been agreed by us in writing. Credit facilities may be withdrawn without notice.

3. Discount

Any discounts are offered on the strict understanding that accounts are paid by the due date. We reserve the right to invoice any such discounts to accounts which become overdue.

4. Passing of Title and Risk

4.1 The risk in the goods shall pass to you on delivery

4.2 All Goods delivered or not remain our property until payment is received in full.

4.3 In the event of non-payment by you for such goods we will, without loss of any rights or remedy, remove from your possession those goods belonging to us in accordance with these conditions and we shall be entitled to enter upon the property where the goods are stored and repossess and remove the same. You hereby grant us irrevocable licence to enter your premises for the said purposes.

5. Products and Prices

We reserve the right to alter any prices or detail or design of products illustrated without notice and while every effort is made to describe goods accurately in the catalogues & website no warranty is given as to accuracy and no responsibility will be accepted for error or miss-description and any resulting loss. Where applicable all prices quoted are subject to VAT at the current rate.

6. Quotations and Contracts

Orders are subject to our right to adjust prices quoted to take account of any changes in the law or government regulations requiring us to increase our prices by way of direct taxation, import duties, customs & excise duties or otherwise. The prices are based on today’s current costs of production and in the event of any increase in wages or costs of materials to us occurring after the confirmation or accepted contract, we shall be entitled to charge such increases to you. All prices quoted are subject to site of artwork and stock availability, overs and unders will be supplied and charged as stipulated by the manufacturer.

7. Delivery

7.1 Every effort will be made to deliver on time, but any delivery day specified is a best estimate and no liability is accepted for any loss arising from delay or error in delivery of the goods. All deliveries will be charged at the prevailing rates applying at the dates of such delivery

7.2 Special express deliveries can usually be arranged but will usually be subject to additional charges (e.g express print charges and express delivery charges) which will be charge to you at the current quoted rates.

8. Overs & Unders

We shall be deemed to have fulfilled our contract by delivery of a quantity within the stipulated manufacturers overs and unders normally 5% unless otherwise stated, you will be charged the contract rate for the quantity delivered.

9.Claims

9.1 Claims arising from damages or partial loss in transit must be made in writing to us, so as to reach us with 7 days of delivery.

9.2 All claims with regard to the quality of quantity of the goods shall be made in writing to us so as to teach us so as to reach us within 7 days of receipt of the goods or such goods shall be deemed to comply as to qualify and quality and quantity with terms of contract.

9.3 You must examine all goods delivered at the time of delivery. We shall not be liable for any loss arising from damage caused to the goods in transit unless loss or damage is noted in the delivery note at the time of delivery.

10. Liability

10.1 Save in so far as defects in the goods cause to death, injury or damage to personal property, our liability for any loss or damage suffered by you in respect of the goods shall be limited to the contract value of the goods.

10.2 We can accept no responsibility for any loss or damage arising from the supply of goods under the contract unless you have fully complied with the notification of claims procedure set out in clause 10.

10.3 Nothing in these terms and conditions shall affect the statutory rights of consumer.

11. Cancellation Charges

A charge will be made on all cancelled orders, together with the charge for all work carried out up to the date of written cancellation.

12. Samples

Samples will be supplied for product approval and will be invoiced if not returned in good condition within 14 days from receipt.

13. Overdue Accounts

13.1 No goods will be delivered on accounts which remain unpaid for 14 days after payment is due. Invoices not paid by the due date may be charged interest at 2% per month calculated on a daily basis until payment has been received and cleared into our bank account. This does not prevent us from pursuing payment of overdue accounts at any time after payment becomes due and shall be in addition to and without prejudice to any other rights we may have against you.

13.2 We reserve the right to charge you for any legal collection charges where it is necessary to obtain payment from you of an overdue account through third party or court proceedings.

14. Quantity Changes to Order

Any change in the quantity of an order must be made in writing to us prior to commencement of processing. Any increase in the order must be regarded as a separate contract unless written notification is received before work commences on the original order.

15. Artwork and Printing

15.1 All artwork and printing charges will be levied where necessary unless previously stipulated by us.

15.2 Where applicable the prices shown include printing one colour one position from camera ready artwork supplied. For additional positions or colours or printing please phone to obtain an exact quotation. The standard printing colours are detailed in the current brochures or are available on request.

16. Force Majeure

We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising or any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.

17. Monitoring of Telephone Calls

For security and training purposes telephone calls may be recorded